Returns & Exchanges
If your gear isn't totally snoogans, we're here to help you swap it out or get your money back within 30 days of purchase. We want every customer to feel like a Secret Stash VIP, so we make the process as painless as a trip to the Quick Stop.
Check Your Loot
Ensure your items are in their original condition, unworn and unwashed, with all the original tags still attached.
Contact the Clerks
Email our support team with your order number and the reason for the return to receive a prepaid shipping label and return authorization.
Pack It Up
Securely place the items in their original packaging or a sturdy box and affix the provided shipping label to the outside.
Drop and Roll
Take your package to the nearest authorized shipping location and wait for our team to process your refund or exchange once it arrives back at the Stash.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing